Payment Methods

For all orders: We accepts MasterCard, Visa, American Express, Diner's Club, Discover, PayPal.

Paying with PayPal:
With PayPal, you can send payment quickly and securely online.
Through PayPal, you can pay with credit card, debit card, or bank account balance.
Once your order is submitted, you will be redirected to PayPal's site where you could make the payment.
Advantages with using PayPal:
Payment is traceable. You can trace the status of your payment using your PayPal account.
Payment does not require you to use your credit card online (you can transfer directly from your bank account). NFLjerseysoutlet doesn't see your credit card number (it is safely encrypted through PayPal's server), which limits the risk of unauthorized use.
The location the seller is shipping to (also call the destination country or region).

We do not accept checks or cash when receiving orders placed on our Web site.

Unfortunately, we cannot accept any orders sent to us via e-mail. Shoppers must make purchases via our Web site. We strictly enforce this rule to protect YOU, as we have designed our Web site ordering system to protect the security of your information. Since ordinary e-mail is not secure in the same way, we cannot accept orders sent via e-mail. For your security, please do not include credit card information in any e-mail you send us.

Shipping

Do you ship internationally?
Nfljerseysoutlet does ship internationally.
Europe 3-5 business days
US & Canada 2-4 business days
Rest of the World 3-10 business days

When will my order ship?
Most items ship within 1-2 days.

How much is shipping?
It depends on what you are ordering, how much you are ordering, and where it is shipping. You can determine the cost of shipping your order by adding the items you want to the shopping cart and entering your zip code or country in the Shipping Estimator on the cart page. You can also get the shipping cost during checkout - you will need to fill out your shipping address in order to view the shipping options and cost. Free Shipping on Orders $100 and Over!

Do you charge taxes and duties?
No, Nfljerseysoutlet does not add international tax, tariffs or duties to orders. It is the customers responsibility to pay these fees.

What carrier do you use to ship international?
Nfljerseysoutlet uses a variety of different carriers for shipping. Small orders will ship by EMS. All orders will use express shipping.

How do I track my shipment?
Checking order status is simple! Simply click on our order status link on top of the Nfljerseysoutlet website. Your will be asked to input your order number. Here you can view your existing orders with Nfljerseysoutlet and real time order status and tracking information.


Taxes, Customs & Duties

Will I have to pay customs fees on my order?
We are able to mark orders as 'Gifts' or put a lower value on the package for customers to avoid paying these fees. Occasionally, your order will probably be charged customs fees (taxes, duties, processing fees, brokerage fees, etc.) when it arrives. Unfortunately, we have no control over these fees. If you are not familiar with the customs fees in your country, please check with your local customs office for more information.

The shipping charges you pay to Nfljerseysoutlet.com do NOT include customs fees, import taxes, brokerage fees, or duties. If you refuse to pay the customs fees when your order arrives, the shipment will be returned to Nfljerseysoutlet.com and we will be charged the customs fees plus return shipping costs. Therefore, we do not issue refunds for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees.

We have no way of estimating customs fees, taxes, duties, etc. so please do not ask us to do so - we don't have this information. Please contact your local customs office if you need to know more. It is possible that the delivery of your order could be delayed due to customs processing. If your order does not arrive in a reasonable amount of time, you should check with your local customs office to see if they are holding the package for payment of fees.


How much tax do I need to pay?
Please note that all import taxes / duties are the buyer’s responsibility.

We will accept no responsibility for customs costs incurred.
Many countries do not charge import duties on private items, samples, and goods below a certain stated value.
Obviously you will want this to be as low as possible, but Nfljerseysoutlet CANNOT give you advice or information about tax rates and customs charges in your country.

We have no way of estimating customs fees, taxes, duties, etc. so please do not ask us to do so - we don't have this information. Please contact your local customs office if you need to know more.


Return & Refund

The original shipping and handling fees were not credited back to me on my refund. Why?
The reason for the refund determines whether original shipping & handling fees are also included in the refund. If merchandise is returned because it is defective or because Nfljerseysoutlet shipped the wrong merchandise, then Nfljerseysoutlet will refund the original shipping & handling fees. Otherwise, shipping & handling fees are not refunded, but you will be refunded for the original cost of the merchandise.


How are refunds issued?
If you provide proof of purchase via store receipt or catalog ship-paper, we will issue a full refund in the form of the original method of payment (except Wire Transfer).
When returning merchandise for refund, if you provide the original purchasing credit card, you will receive a credit to that card account.


I paid for an item with a credit card and I've requested a refund. Will my refund be credited directly to my credit card?
If you used a credit card to pay for your original order, then the refund will be issued to the same credit card you used for that order.
If you used a gift card to pay for your original order, then you will receive a gift card in exchange.


Can products be returned back for refund?
We will try our best to make sure the products shipped to our customers are in good quality.

Return and full refund
Products with quality problem in 7 days (from the date products were received) can be returned and refund.
Customer need to send the products back to us, When we receive the products, We will give an full refund.
All items must be returned in their original condition and original packaging (gift box, velvet pouch, etc.) We are not responsible for items that are damaged during return shipping, so be sure to package them securely (padded envelopes are usually not sufficient without additional padding ex. bubble wrap). We will not accept returns if items arrive in any condition other than the original; we will return such items to you.

Your Account

Why should I login?
Logging in provides you with some great benefits:

Reviewing past orders
Tracking orders
Managing your address book - including setting default shipping and billing addresses Contacting Customer Service

How do I login to my account or find my login information?
To login to your account, click on My Accountat the very top menu of our site. Enter your email address and the password you created when you placed your first order. If you have forgotten your password, input your email address under the Forogt Password text box. Your password will be sent to you via email. If you still cannot access your account, contact Customer Service.

How do I change my profile information?
Once you are logged into your account, you can select from several options on the menu on the right side of the page. From Modify Account you can change your email address or password. You also can select your favorite teams. By providing your team preferences, we can keep you informed about new products and information pertaining to your selected teams. The menu on the left also allows you to update your shipping or billing address, manage your address book. When completed, click on Update My Profile at the bottom of the page.

Shopping Online

How do I make a purchase online?
The purchase process at www.NflJerseysOutlet.Com is completely secure and is completed in 5 simple steps. Once you find the product that you want to buy, select the size and color. Select “Add to Cart”.

Shopping Cart
Review the items in your shopping cart. When you are ready, select “Continue”.
Sign In
Enter your email address. If you’ve registered on the site, add your password to sign in.
New customers should indicate that they are a “New Customer” and continue.
Shipping Address
Please indicate the destination for the product. Orders cannot be shipped to a P.O. or A.P.O. box.
Billing & Payment
Please indicate the method of payment and the billing address.
Enter all coupons or discount codes
Coupons code members enter their coupons cide number.
Order Review
Ensure all order information is correct. You may edit your address and payment information.
Select “Process Order” to complete checkout.
Order Confirmation
Please print the order confirmation page for your records.
If you are a registered member at www.NflJerseysOutlet.Com, you may track your order using the “Order Status link. Or, you Customer Service can help you track your order. The information available on the web is the same as what is available to our Customer Service reps.

How do I change or cancel my order?
Please contact NFLjerseysoutlet.com's Customer Service Department immediately if you need to change your order. Please be advised that some orders are shipped very soon after placement, it will not always be possible to make changes.

Do you do back orders?
NFLjerseysoutlet.com does not do back orders. If an item is out of stock we will notify you as soon as possible and ask if you would like a replacement item. Out of stock orders will be cancelled unless a replacement item is requested.

Do you have a catalog?
Currently, we have a 'virtual' catalog. Our entire product line is online, we do not have a physical catalog.

I want to know if you carry a specific brand/color/size/width?
Visit the home page where you can enter multiple search criteria and you will be shown a list of all items on our site that meet this criteria.

What is a manufacturer direct item?
Manufacturer direct items are items shipped to the customer directly from the designated manufacturer.

How do I track my order?
When you choose to create an account after making a purchase at www.nfljerseysoutlet.com, you are able to log-in at your convenience to check your order status. If you have not yet created an account, but wish to track your order, you will be prompted to create your account prior to checking your order status. Choose “contact us” from the links available at the top of the screen.

You may also contact a Customer Service representative to obtain the status of your order.

Please note that the information available to nfljerseysoutlet.com’s Customer Service Representatives is the same information that is available on the web site.

Once we ship the items in your order, you will receive a shipment confirmation email with your SHIPPING tracking number included. You may use this tracking number at carrier's to monitor the order in-transit.

How do sizes convert between men's, women's and kid's shoes?
Please refer to the conversion chart below as a reference on how to convert sizes based on gender. Size conversions may vary slightly by vendor.

What clothing size will fit me?
How to Measure: For the most accurate results, take all measurements in undergarments. Sizes may vary according to style.

Women's Sizing Measurements are in inches Size S 2-4 M 6 -8 L 10 -12 XL 14 -16 Bust 32 1/2 - 33 1/2 34 1/2 - 35 1/2 37 - 38 1/2 40 1/2 - 42 Waist 25 - 26 27 - 28 29 1/2 - 31 32 1/2 - 34 Hip 35 1/2 - 36 1/2 37 1/2 - 38 1/2 40 - 42 43 1/2 - 45

How to Measure: For the most accurate results, take all measurements in undergarments. Bust With arms down at sides, measure around the fullest part of bust and across back underarms keeping measuring tape parallel to the floor. Waist Bend to one side to find the natural crease which is your waistline. Measure around waistline and make sure not to pull measuring tape too tight. Hip Stand with feet together, measure around the fullest part of hips keeping the measuring tape parallel to the floor. Hips are approximately 8 below waistline.

Men's Sizing Measurements are in inches Size S M L XL 2XL 3XL Chest 33 - 36 37 - 39 41 - 43 45 - 47 49 - 51 53 - 55 Waist 26 - 28 30 - 32 34 - 36 38 - 40 42 - 44 46 - 48

How to Measure: For the most accurate results, take all measurements in undergarments. Chest With arms down at sides, just blw underarms measure around the chest and across back keeping the measuring tape parallel to the floor. Waist Bend to one side to find the natural crease which is your waistline. Measure around waistline and make sure not to pull measuring tape too tight.

Receiving Emails

How do I sign up for email updates?
You may either sign up for emails by clicking the link “Email Sign Up” on the home page or you may select the checkbox to opt-in to receive emails during the check out process.

Our emails are designed to give you important information on exclusive offers, product promotions, and sales.

I signed up for email updates, how do I unsubscribe?
Each promotional email that is sent to you contains an easy, automated way for you to cease receiving email from us. If you wish to do this, simply follow the instructions at the end of the email.

How do you protect my privacy?
We use security measures to protect against the loss, misuse and alteration of data used by our system.

How do you avoid ‘SPAM’?
We send email to individuals who have expressly shared their email address for the purpose of receiving offers and information in the future (often called opt-in lists).

In the case that we have used an external source for communication data, we state the source of the customer data at the end of every message sent through the system. This indicates to the recipient how we acquired the recipient's information.

SECURITY